Thursday, January 17, 2013

Are Outstanding Leaders also Good Sales People?



When I think about the Leaders I’ve Coached and Mentored over the years, I’ve noticed five distinctions that clearly separate Good Leaders from Outstanding Leaders.  

And I noticed that Sales People share these five distinctions, as well. 

Persuasion - The ability to persuade or convince others about the benefits of moving forward with an idea, or action is a key sales skill.  A salesman tries to convince you of the value of what he’s promoting. A leader believes personally in the value of what he’s promoting and if he is effective, he will persuade you that it is in your best interest to value it,  too.

Rapport - Effective Salesmanship requires a mirroring of the team, group or decision maker in order to strengthen rapport which is the first step in building a strong relationship. Rapport is the glue that helps Company Teams and Employees feel good about their commitment to their Leaders in the same way a buyer feels good about his purchase from a Good Salesman.

Enthusiasm - In a nutshell, enthusiasm sells, convinces, persuades and often builds rapport.  A great example is Ray Kroc, whose sense of enthusiasm for McDonald’s was legendary. He became so excited about what he sold that he persuaded others to follow.  This example shows how you can build a huge enterprise on enthusiasm both as a Leader and a Sales Person!

Persistence - Many Leaders have defied the odds and built a powerful enterprise because of the power of persistence.  Persistence is another key success factor that top Sales Professionals have used to close business and thus deliver outstanding results in the same way that Persistent Leaders enroll employees in moving far beyond their comfort zone in order to achieve amazing results.
Leverage - Good Sales Professionals know their product isn’t for everyone so they use leverage to target and reach the people who can benefit the most from their products or services.  Leaders also use leverage by identifying the people who can do the most for their organization, including supervisors, teammates, and subordinates.

What Do You Think?

Are Outstanding Leaders Good Sales People?
Wednesday, December 12, 2012

LEADERSHIP and SALESMANSHIP



Are Outstanding Leaders also Good Sales People?

When I think about the Leaders I’ve Coached and Mentored over the years, I’ve noticed five distinctions that clearly separate Good Leaders from Outstanding Leaders. 
 
And I noticed that Sales People share these five distinctions, as well. 

Persuasion - The ability to persuade or convince others about the benefits of moving forward with an idea, or action is a key sales skill.  A salesman tries to convince you of the value of what he’s promoting. A leader believes personally in the value of what he’s promoting and if he is effective, he will persuade you that it is in your best interest to value it,  too.

Rapport - Effective Salesmanship requires a mirroring of the team, group or decision maker in order to strengthen rapport which is the first step in building a strong relationship. Rapport is the glue that helps Company Teams and Employees feel good about their commitment to their Leaders in the same way a buyer feels good about his purchase from a Good Salesman.

Enthusiasm - In a nutshell, enthusiasm sells, convinces, persuades and often builds rapport.  A great example is Ray Kroc, whose sense of enthusiasm for McDonald’s was legendary. He became so excited about what he sold that he persuaded others to follow.  This example shows how you can build a huge enterprise on enthusiasm both as a Leader and a Sales Person!

Persistence - Many Leaders have defied the odds and built a powerful enterprise because of the power of persistence.  Persistence is another key success factor that top Sales Professionals have used to close business and thus deliver outstanding results in the same way that Persistent Leaders enroll employees in moving far beyond their comfort zone in order to achieve amazing results.

Leverage - Good Sales Professionals know their product isn’t for everyone so they use leverage to target and reach the people who can benefit the most from their products or services.  Leaders also use leverage by identifying the people who can do the most for their organization, including supervisors, teammates, and subordinates.

What Do You Think?

Are Outstanding Leaders Good Sales People?
Monday, November 5, 2012

Leaders Who Influence Results




Leaders Who Influence Results  

by Nancy Allen

So how DO Leaders influence results?

As Tony Robbins explains in his outstanding Leadership programs, there are Fundamental Human Needs that influence the decisions we make and thus, the actions that we take.  And, if we know what these human needs are, we can influence change and empower people to move forward.

I suggest that the only way leaders can INFLUENCE Positive Results is to know WHAT INFLUENCES the individuals they serve.  

And if you know the top 2 Top Human Needs of each person you encounter then you have the capacity to influence positive results, FAST!

  • Need for Certainty/Comfort – They need to feel stability about their basic necessities. For example, the ability to know that food, shelter and other material resources are available consistently is key for this Human Need.
  •  
  • Need for Uncertainty/Variety – Variety, surprise, new ideas, etc. is the spice of life for a person with this Human Need.  They generally enjoy all kinds of Entertainment, Change in Scenery, International Cuisine, Fresh New Ideas, etc.
  • .
  • Need for Significance – We all like to feel special, important unique etc. and a person with this Human Need gets significance via recognition from others or from themselves.
  •  
  • Need for Connection/Love – We all want to feel a connection with someone or something: an ideal, a habit, a sense of identity, a person, etc. This helps us form our identity.

Effective Communication and Quality Questions help Leaders determine the Top 2 Human Needs that drive the decisions of the people they serve. And, effective Communication is the catalyst that makes a Good leader into a GREAT LEADER.  
Monday, October 8, 2012

Just Because You Are The Boss…


So the question remains:  Just because you are the Boss, does that mean you possess an effective leadership style?  And, by the way, how do YOU define an effective leadership style?
To answer this question I wanted to look at a just a few SYMPTOMS of ineffective leadership.

Lack Integrity:  If a leader lacks integrity or character, he/she will be responsible for his/her own undoing and ultimate failure. This suggests that this type of leader may major in rationalizing unethical behavior and may minor in owning a problem -resolution style.

Poor Communication. Show me a leader with poor communication skills and I’ll show you someone who may influence confusing messages, frustrating meetings, low morale and reduced productivity. Top leaders with excellent communication skills can communicate across all mediums and environments. Like a radio dial, they can adapt by dialing up or down because they are Active Listeners and Flexible/Open Thinkers.

Lacking Vision:  The Movie, “The Secret” helped to underscore the importance of having a clear vision which influenced the right kind of actions that generated results. Tunnel Vision, Poor Vision or Lacking Vision is a good example of the Blind LEADING the Blind.  Thus, a Top Leader needs “Clear and Achievable Vision” in order to succeed!  In addition, he/she needs to communicate his/her vision with conviction and clarity!

No Edge: If a Leader is more concerned about Survival than Growth he/she has No EDGE.  An “Edge” is the essence or culture that sets one Company apart from another in the form of a fresh, forward thinking, dynamic and innovative initiatives.  And, Leaders whose stance is Survival– are doomed to failure because a static environment means – “Game Over”.


Wednesday, September 12, 2012

Are You Giving Up Too Soon?

I’ve noticed that there are 4 basic ways to deal with conflict.
  1. Give up
  2. Put up
  3. Status Quo - Go back to your normal way of reacting
  4. Thriving
So, would you like to invite Thriving into your Business and your Life?
Here are 3 INSPIRATIONAL Tools that might help:

 INSPIRATIONAL TOOL #1
There are no mistakes.

“Experience is simply the name we give our mistakes.” Courtesy of Oscar Wilde

When we realize there are no mistakes, we can free ourselves from branding past experiences as negative or wasted. Use your mistakes as a powerful advantage.  Learn from them to gain perspective and then take actions that produce different results.

INSPIRATIONAL TOOL #2
You can re-frame your perspective

Focus on the positive in your life, for what you focus on increases.”
- Taro Gold

Think of your life as an academy award winning movie. You are the creator, writer, director, producer, editor and STAR of your life-movie. Become more empowered by watching, responding, rewriting and acting with words that will bring you an Oscar. -  Kay Packard
We can reflect on what we learned from our mistakes and turn every perceived botching of our past into a greater bonus for our future. And we can more easily forgive ourselves for our “mistakes” and see them as the inevitable steps toward the future we want to create.

INSPIRATIONAL TOOL #3
The outer reflects the inner. “Out there” is Really “in here.”

“Your outer world is merely a reflection of your inner world. You are the root; your results are the fruits" - T Harv Eker

As you see your life differently and become freer from the self-defeating thoughts and labels that have kept you down, you’ll start to shed your old habits of seeing yourself in a negative light and you’ll begin to grow your strengths and talents in new ways. You’ll THRIVE!

I’d love to hear all about how you THRIVE in Business and Life.  Comments are welcome
Sunday, August 26, 2012

Reputation


I met a Doctor recently who was gifted, brilliant and very effective in helping patients heal. Yet, his reputation was tarnished by his arrogance and over exaggerated sense of self importance.

Despite his multiple degrees, academic accomplishments and ability to help patients heal rapidly, his business was just limping along.  
Building a good reputation is a long term investment that delivers multiple rewards, personally and professionally.
And we only ever have influence over our reputation—never control—as is the case with all things external to us. And a good reputation remains one of our most precious assets (far more important than any career, home, car, or possession)
In addition, a reputation is a fragile thing. It requires constant feeding. Consistency is crucial. For example, if you live up to your reputation 99% of the time but fail to do so 1% of the time, you risk disproportionate reputation damage especially if the person you let down is a highly influential connection in your network.
A good reputation is a natural outgrowth of you. This is an on-going journey of self-development and self- awareness.


THE BENEFITS OF A GOOD REPUTATION

  1. You can't stop others from maligning you, but a good reputation can come to your rescue when other members of your network rise to your defense without you even knowing it.
  2. A good reputation provides you a target at which to keep aiming. Let your good reputation serve as motivation for you to try to improve yourself.
  3. A good reputation represents a great marketing strategy. When I find a service provider of any kind whose performance outshines their competition, I become their most enthusiastic free sales person because I recommend them enthusiastically to others, and I’m happy to pay them what they're worth.
  4. A good reputation inspires others. We all need positive role models, even the best and brightest among us.
What kind of Reputation do you have?